Strategy and Planning

10 Digital Marketing Trends to Watch in 2023

Ten enduring digital marketing themes that were widely discussed around 2023, explained in general terms, with advice on how to judge whether they still hold.

On this page
  1. How to read a trend list
  2. The ten themes
  3. How to check whether a trend still holds
  4. What does not change

How to read a trend list

Trend lists are opinions about what might matter. The title of this article points to 2023, and the themes below are ones that were widely discussed around that time. Some have grown, some have changed shape and some have faded. We cannot give reliable figures for how far any of them spread, so none are given here.

Treat every item as a question for your own business: does this fit my audience and my resources? If you cannot answer yes, you can safely wait.

The ten themes

1. Artificial intelligence tools

Tools that help draft text, summarise information and sort data attracted heavy attention. The enduring point is that they can speed up routine work but still need human review for accuracy and tone.

Rules on data collection kept tightening in many places, and people became more aware of how their information is used. Marketing consent and clear privacy notices matter whichever way the rules move. Rules differ by country and change, so check the ones that apply to you; this is not legal advice.

3. Life after third-party cookies

Browsers and regulators pushed the industry away from relying on third-party cookies, and the timelines shifted more than once. The lasting lesson is to build first-party data, meaning information people give you directly, such as email sign-ups and purchase history.

4. Short-form video

Short videos became a common format across social platforms. The durable idea is that video content can explain a product quickly. Whether it suits you depends on your audience and whether you can produce it consistently.

5. Personalization

Showing relevant messages to different people continued to attract interest. Done well, personalization feels helpful; done badly, it feels intrusive. Start with simple, consented signals rather than detailed tracking.

6. Marketing automation

Automated sequences, such as a welcome series after sign-up, let small teams follow up without constant manual work. The caution is that automation cannot fix a weak offer, and it needs regular review.

7. Conversational tools

Chatbots and messaging channels gained attention as a way to answer common questions quickly. Their value depends on how well they hand people to a human when needed.

8. Influencer and creator partnerships

Working with creators remained a popular route to reach niche audiences. Any such partnership should be honest, with clear disclosure of paid relationships, which many regions require.

9. Search that answers questions directly

Search engines increasingly present direct answers and new formats. The stable advice for search engine optimization is to publish clear, accurate content that actually helps readers, and to check the platform’s current documentation for changes.

10. Accessibility and user experience

More attention went to making sites and messages usable by everyone, including people using assistive tools. Accessible marketing and a smooth user experience tend to help all visitors, not only those with specific needs.

How to check whether a trend still holds

Before changing your plan because of a trend, run through a short check:

  • Is my audience actually using this? Look at your own analytics and customer feedback rather than industry headlines.
  • Can I do it well with my time and budget?
  • Can I try it in a small way and measure the result?

If a trend passes those tests, try a small experiment. A short pilot with a clear goal and a fixed budget limits the downside. Record what you learn and drop the idea without regret if it does not help.

What does not change

Most lasting marketing questions look much the same year to year: who is the customer, what problem do you solve, and can people find and trust you? Trends are changing ways to answer those questions. A business with a clear offer, a basic tracking setup and a list of people who want to hear from it is usually better placed to adopt a new idea than one chasing every novelty.

Predictions are uncertain by nature. Reading several sources, noting when each was written, and testing on a small scale before committing is a sensible habit.

The complete guide to strategy and planning

The Ultimate Guide to Creating a Winning Online Strategy
Read the guide

Keep exploring

Guides from other topics

All topics →